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FAQS

 

Are your organic?

Our menu is always USDA certified. When you enjoy Dr Smood, we assure you that our products are USDA certified organic every step of the way, from the farm to our stores.*

*Our turkey is non-GMO and antibiotic-free. We cannot get commercially certified organic turkey that also does not contain preservatives or additives and meets our high quality standards. Our non-GMO turkey is free of added salt and contains no preservatives or additives. We are continually looking for a partner that provides organic, high quality commercially available turkey.

 

 

Are you dairy-free?

Yes. We are a 100% dairy-free cafe.

 

 

Are you kosher?

Yes, our production facilities in New York and Miami are certified kosher from International Kosher Council. Our New York cafes are certified kosher EXCEPT sandwiches.

 

 

Is your packaging biodegradable?

As much as we possibly can, we aim to create the most sustainable stores, cafe environment, and products for our customers. Our utensils, cups, napkins and containers are compostable. All of our packaging, except for our bottles, is made from PLA (polylactic acid). PLA is biodegradable and comes from renewable resources, such as corn starch, cassava roots, chips or starch, or sugarcane.
 

 

 

Do you offer recycling at your cafes?

Yes, we offer recycling at all our cafes. Our bottles are PET (polyethylene terephthalate) plastic that can easily be recycled.
 

 

 

Do you offer a rewards program?

We are currently working on a rewards program. Please stay tuned for more updates on our website and social media for further information.
 

 

 

Do you sell gift cards?

Yes, we sell gift cards upon request in store at our cafes.
 

 

 

Do you franchise?

We do not franchise. However we are are excited to extend partnering and licensing with like-minded players. Please visit our Partners and Licensing page for more information.
 

 

 

I have a media/press request. Who can I reach out to?

For questions, suggestions, or feedback not answered, please email us a hello@drsmood.com.